For COD orders, Decorfur reserves the right to deny future orders. Once an order is packed/shipped, it cannot be cancelled and will be treated as a return if there is non-acceptance.

Orders cannot be cancelled/altered after 12 hours of placing the order.

Note that the tracking ID will only be shared once the order has reached our national warehouse. įor everyone who loves to track every minute detail of their order can do so with the Tracking ID. Please note : In some cases it may take upto 30 days for delivery. Our only aim is to ensure you are satisfied with your purchase. Thus, we dispatch your order from our warehouse as fast as we can. Since all our products are shipped from an international location, it takes somewhere between 15 - 21 days to reach your doorstep. We make sure you lay your hands on your order as soon as possible. Your product will be delivered within 15 - 21 days after the placement of order. We know how eagerly you wait for your order to reach your doorsteps, which is why we work to make the delivery faster, smoother and better. We don’t guarantee that we will receive your returned item.We strive hard to provide you with better products and superior service. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: Waterford Antique Market, 80 B Alice Street, Waterford ON N0E1Y0, Canada PO Box 1344 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: Waterford Antique Market, 80 B Alice Street, Waterford ON N0E1Y0, Canada. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. As many of our products are second hand, due to the nature of our business, we do not offer refunds on these items. To be eligible for a return, your item must be unused and in the original packaging. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Chinese ceramic blue horse bookends